Whitepapers Archive - Hosted Network

Margin in a Commodity Market: The MSP Playbook for Connectivity

How to stop competing on price, start selling outcomes, and protect the margin that retail telcos are trying to take from you.

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Voice + Data End User Whitelabel

Your business deserves a mobile that works the way you do. With Mobile – Voice + Data, you get the reliability of Australia’s leading network paired with flexible plans designed to fit your team’s needs.

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MSP Cyber Security Playbook

You’ve worked hard to gain your customers’ trust. But with that comes responsibilities – to your customers as well as your business and its stakeholders.

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MSP Scalability Playbook

Many MSPs aim to grow, but few have a growth strategy.

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Cloud vs On Premise Calculator

How much will your customers save with operating in the cloud?

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Number Porting Made simple

In the past, number porting has been a cumbersome and time-consuming process, both internally and for our partners.

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MSP Documentation Playbook

MSPs are generally made up of various engineers and technicians who supervise internal and external operations. They ensure systems run seamlessly and are your point of contact if problems arise.

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An MSP’s quick guide to effective time tracking and ticket notes

Time tracking and ticket notes are critical for all MSPs to ensure your business runs smoothly and profitably.

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An MSP’s Guide to Pricing and Packaging

One of the most critical factors to consider in your MSP’s growth is making sure that you charge correctly for your services. As most MSPs have a similar range of solutions...

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An MSP’s Guide to Building a Great Sales Pipeline

If you’re having trouble keeping track of your deals and growing your customer database, this resource could be your next best buddy.

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