End-to-end management for internet services.
Hosted Network enables our partners to match network uptime and OPEX with their clients’ business requirements. Having a managed connectivity service with Hosted Network means that our partners can shift their focus into other areas whilst our team ensures the end client network is online and operating at peak performance.
Our managed services are all backed by carrier-grade enterprise hardware, along with fully product specific trained service engineers ensuring your clients’ networks are in safe hands. Monitored 24/7 utilising state of the art software gives our partners and engineering team the ability to swiftly identify issues on the fly while at the same time have the statistics needed to scale and upsell as required. This ensures your client is being cared for in the best possible way giving them an elastic approach to their connectivity solutions.
All of our managed services are allocated dedicated account managers to eliminate the need of having to wait on hold, along with business processes in place to ensure that no question goes unanswered and support requests are responded to in a timely manner.