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A Case Study Interview with Teamwork Technology’s Managing Director, James Borg
Company Name:
Teamwork TechnologyIndustry:
Managed Service ProviderTechnology Solution(s):
Location
Castle Hill NSW, AustraliaConcentrating on medical IT, their team strives to be more than just an IT service provider, but also their customer’s trusted technology partner, ensuring they get the right IT infrastructure to keep their businesses efficient and competitive.
Due to the inconsistency of solutions from various providers, Teamwork’s customers often have unorganised and inefficient IT systems. With the vision to become their customers’ complete provider of all things IT,
“The thing we like about Hosted is they empower us as a Managed Service Provider – to give our clients the complete picture. The services are as reliable and scalable as what the big players can provide. The difference that I like about you guys is that you guys have heart, whereas the big players don’t.”
James Borg, Managing Director
Teamwork Technology
Time is critical in keeping Teamwork’s MSP nimble, and this is something they don’t worry about with Hosted Network.
Inevitably, in IT, things happen outside of your control. Teamwork notes that whenever they encounter problems, there are people who will leave you hanging, and there are people who will help you resolve the issue.
