Blog - Page 7 of 17 - Hosted Network

We did something great! (And got recognised by it.) Our team is delighted to be included as one of the finalists in CRN Impact Awards 2021 for the “Platform Innovator” category, in recognition of J.A.R.V.I.S (Just a Rather Very Intelligent System). J.A.R.V.I.S, also known as our Partner Portal is our in-house built platform that serves […]
 
Read more

“We don’t have the budget for now.” “We’re not as profitable compared to large companies, so I think we’re safe.” “I think it’s just not possible.” “Our firewall is enough.” We’ve all heard customers trying to get away from conversations about upgrading their IT security. Unfortunately, cybercriminals are getting more creative and smarter than ever […]
 
Read more

We’re pleased to announce the availability of our new Network Looking Glass to help both our partners and other network operations perform diagnostics as seen from the perspective of our various POPs around Australia. Diagnostics currently available are: Ping Traceroute BGP Route BGP Community BGP AS Path What is a Looking Glass? The Looking Glass […]
 
Read more

Have you ever wondered what stage your MSP is in? Yes, just like how butterflies go through metamorphosis, MSPs (like all businesses) reach different levels as they gradually progress in terms of profitability, service quality and overall operational performance. In simpler terms, it is the evolution of MSPs. The higher you climb the operational maturity […]
 
Read more

How do you see yourself 5 or 10 years from now? We often hear this question and from a personal perspective, somehow, we always knew the answer. But what if we ask you, how do you envision your MSP in the future? If you’re the owner, then it would probably be easy for you to […]
 
Read more

Hosted Network Virtual Workshops Exciting updates just keep on coming! Last month, we talked about the new features of our rebilling platform, now we’re delighted to share some awesome news about our upcoming workshops and a new feature on our website, the Events Page. We mean it when we say we’re here to help your […]
 
Read more

MSPs are known as the external IT departments of small and medium-sized businesses (SMB).  But what if a business has an IT department already? Does this mean that they no longer need an MSP? The answer is no. This is where co-managed IT services come in. Co-managed IT services is the collaborative partnership between an […]
 
Read more

Offering a variety of services to multiple clients can get messy very fast. Managed service providers (MSPs) usually administer and deliver to different needs, and may have invoices with multiple different item lines and services. It’s difficult to keep up and also grow as an MSP while attending to generally inefficient, manual billing.  Make your […]
 
Read more

We have to admit it, not many people have excellent time management skills. You might haven’t realised it yet, but there are several areas where you’re likely letting your precious time go to waste. As they say – time is money. Time wasted is money down the drain. Time misuse, no matter how little you […]
 
Read more