Blog - Page 7 of 17 - Hosted Network

We’re delighted to announce the launching of our new Status Page! As we grow and expand our service offering, more and more status updates are needed. We strive to provide the best partner experience possible and with that thought in mind, we’ve made the decision to move to a new status page. With this new status page you’ll experience: A cleaner interface […]
 
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How would you know that your MSP is truly growing? What are the factors that steer your business? While we understand that fulfilling the needs of your clients is your MSP’s top priority, you might be losing track of other important components of your business. Aside from the customers which obviously is the main driver […]
 
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We did something great! (And got recognised by it.) Our team is delighted to be included as one of the finalists in CRN Impact Awards 2021 for the “Platform Innovator” category, in recognition of J.A.R.V.I.S (Just a Rather Very Intelligent System). J.A.R.V.I.S, also known as our Partner Portal is our in-house built platform that serves […]
 
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“We don’t have the budget for now.” “We’re not as profitable compared to large companies, so I think we’re safe.” “I think it’s just not possible.” “Our firewall is enough.” We’ve all heard customers trying to get away from conversations about upgrading their IT security. Unfortunately, cybercriminals are getting more creative and smarter than ever […]
 
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We’re pleased to announce the availability of our new Network Looking Glass to help both our partners and other network operations perform diagnostics as seen from the perspective of our various POPs around Australia. Diagnostics currently available are: Ping Traceroute BGP Route BGP Community BGP AS Path What is a Looking Glass? The Looking Glass […]
 
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Have you ever wondered what stage your MSP is in? Yes, just like how butterflies go through metamorphosis, MSPs (like all businesses) reach different levels as they gradually progress in terms of profitability, service quality and overall operational performance. In simpler terms, it is the evolution of MSPs. The higher you climb the operational maturity […]
 
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How do you see yourself 5 or 10 years from now? We often hear this question and from a personal perspective, somehow, we always knew the answer. But what if we ask you, how do you envision your MSP in the future? If you’re the owner, then it would probably be easy for you to […]
 
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Hosted Network Virtual Workshops Exciting updates just keep on coming! Last month, we talked about the new features of our rebilling platform, now we’re delighted to share some awesome news about our upcoming workshops and a new feature on our website, the Events Page. We mean it when we say we’re here to help your […]
 
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MSPs are known as the external IT departments of small and medium-sized businesses (SMB).  But what if a business has an IT department already? Does this mean that they no longer need an MSP? The answer is no. This is where co-managed IT services come in. Co-managed IT services is the collaborative partnership between an […]
 
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