Blog - Hosted Network

Most MSPs we talk to sell support, cloud and connectivity without a second thought. Voice is different. It still feels like a telco product, number porting has a reputation for going wrong, and nobody wants to be the one holding the phone when a customer’s lines go down. We spent our September Partner Pulse on […]
 
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Most MSP owners can tell you their revenue. Far fewer can tell you their service gross margin, and fewer again know whether the number they just quoted is any good. That gap was the subject of the latest MSPs in Conversation, where Ben Town sat down with Nick Moran and Kent Forster. Both ran their […]
 
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ARN has revealed the finalists for the 2026 Innovation Awards, and Hosted Network is up in the Vendor category for Cloud. Winners are announced on 28 October at Ilumina in Sydney. The finalists in Cloud are Commvault, Dynatrace, Genetec, Hosted Network, OpenText, Veeam and Wasabi Technologies. We’re the only Australian company on that list. What […]
 
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GTIA has announced the shortlist for the ANZ Spotlight Awards 2026, and Hosted Network is a finalist in the Innovative Vendor category. The awards are held on 17 September at the Hyatt Regency in Sydney, on the same night as the CRN Channel Awards Australia, where Hosted Network is also shortlisted for Vendor of the […]
 
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CRN Australia has announced the shortlist for the first CRN Channel Awards Australia, and Hosted Network has been named a finalist in two categories. Hosted Network is a finalist for Vendor of the Year, and our CEO Ben Town is a finalist for Channel Leader of the Year. Winners are announced on 17 September at […]
 
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The Partner Portal has had a complete refresh, with every page redesigned around a cleaner, faster interface. The information is all the same as you’re used to, just presented more clearly. Most things are exactly where you left them, though seven areas have moved or been simplified.If something isn’t where you expect it, global search […]
 
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On 3 June 2026, around a hundred MSP owners and operators gave up a full working day to sit in one room at Sydney Swans HQ with people who do the same work and were willing to talk openly about it. The fact that they showed up for the very first Catalyst, an event we […]
 
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MSP M&A is everywhere right now. Private equity is rolling up the sector, international buyers are circling and deals like the Integris and First Focus merger are reshaping the channel. Yet most MSPs aren’t ready for either side of the table. In a recent MSPs in Conversation session, three owners who’ve grown by every route, […]
 
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If you’re an MSP quoting standalone nbn services, you’re playing a game you can’t win. The price is public, the customer knows it, and the moment the conversation becomes about megabits and monthly cost, the only direction it goes is down. Bundle It. And Make the Bundle Yours. The answer to commodity pricing isn’t to […]
 
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Every MSP hears it at some point: “You’re too expensive.” But here’s what I keep hearing from MSP owners who’ve been doing this for 20+ years – that objection is almost never about the actual price. It’s confusion. It’s comparison. It’s a buyer who doesn’t know what they’re looking at. In a recent MSPs in […]
 
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