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High performance Wholesale nbn® connectivity, with all the benefits
and support from a Retail Service Provider (RSP).
Unlike most providers who simply resell and often pass the buck when you report issues, we’re agile enough to eliminate red tape, ensuring quick resolution times. According to nbn®, our fault-to-service ratio surpasses 98% of other telcos in the industry, including all the major providers.
In order to thrive and remain competitive, businesses no matter what size, should invest in the right
connectivity solution for their business needs.
“The main thing that we really like about Hosted Network is that it’s a smaller team providing big service. We can put a name to a face and effectively ring someone and go, “We’ve got a problem. How do we deal with it?” And we get a very quick and prompt service. We don’t have to deal with the political red tape that you see with the bigger carriers, and we’re still getting a high grade of service.”
– Matthew Smart, Operations Manager JEM Computer Systems
| nbn® Enterprise Ethernet | business nbn® Bundles | |
| Service Overview |
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| Access Technology | Completely new fibre install direct to customer site | Mixed technology types dependant on infrastructure available at customer site |
| Recommended use | High performance connectivity that can support high-priority applications such as video conferencing, cloud applications, VoIP and collaboration tools | Home-grade, best effort service for businesses with basic Internet needs. Prone to network congestion, which can impact critical business systems. |
| Speeds | Speeds as fast as 10Gbps | Only available on up to 50/20Mbps and up to 100/40Mbps nbn® plans |
| Access to nbn®‘s Business Support | Access to business nbn® Support team and faster rectification with included Business Service Essential (12 – 24/7 business nbn® services) and option to upgrade. | Access to business nbn® Support teamand faster rectification with Business Service Essential (12-24/7 business nbn® services) |
business nbn® services refers to nbn®‘s commitment in
delivering a higher level of support by providing access to
business nbn® support team and responding to network issues within a specified timeframe. Available plans include: Business Service Essential, Business Service Pro and Business Service Starter. To know more, contact our sales team.
Additionally, our Service Delivery Team works directly with nbn®‘s Project Team for orders with multiple connections, streamlining the project management, communications and the migration process.
Internal IT improves customers’ network reliability and profitability with Wholesale nbn® Retail Service Provider, Hosted Network
Built on the feedback of over 150+ Australian MSPs, our
industry-recognised Partner Portal is accessible by our partners to help them sell and manage cloud and telco services easier while streamlining business operations.
A vulnerability scanning tool, included free with all public
connectivity and cloud services running on Hosted Network, enabling you to take informed actions to protect your
customers’ networks.
Easily see which ports are open to the public internet, with a feature to see a historic view coming shortly.
Project Guardian scans and looks for known vulnerabilities in your services, helping identify these security issues and promptly address them.
Obtain a simplified overall security rating via the dashboard. This is based on the Common Vulnerabilities and Exposures (CVE) score and the number of detected CVEs. This rating will provide you with a quick view of a service’s security status.
See a high-level view of all your
publicly connected services, highlighting how the world sees your services.
Included at no extra charge our team
will now proactively call you when we detect services that have potential
vulnerabilities above a rating of 8.
Get all the resources you need in selling nbn® connectivity. All our partners have access to our Marketing Concierge Content Hub, where you can download white label marketing assets for faster go-to-market.
